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How long does a withdrawal take?
Requests are reviewed by our team, usually within 24 hours. You can follow the progress on the transaction itself.
Why can I not withdraw yet?
Withdrawals need identity verification and a verified destination. Both are on your profile.
Where do I play a game?
Each game runs in its own client. Link the game from its page and we issue you a username and password to sign in with.
Why is a game unavailable?
Some games are temporarily unreachable at the provider. They come back automatically once the provider restores service.
What is the bonus on my first deposit?
Your first deposit is matched. The exact figure is shown on each amount before you pay.
How do I stop playing for a while?
Responsible gaming on your profile has cool-off and self-exclusion options. A cool-off cannot be lifted early.